Terms and Conditions

The University of Canterbury Club Incorporated

(Trading as Ilam Homestead)


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Terms and Conditions (as revised December 2017)



1.1 These Terms and Conditions, as amended from time to time, and any rules (Including the Constitution located here: https://ucc.org.nz/club-rules/) published by The University of Canterbury Club Incorporated ("UCC") from time to time (the "Rules") govern all aspects of UCC.
1.2 These Terms and Conditions, the Rules and information contained within the Website forms the basis of UCC membership. They are intended to protect you as a Member of UCC.
1.3 In the event of any conflict between these Terms and Conditions and the Rules, the Rules shall prevail.
1.4 Your membership in UCC will be governed by these Terms and Conditions and the Rules, and it is your responsibility to read and understand them. Further clarification can be obtained from the Committee.
1.5 Each Member of UCC is responsible for remaining aware of the Terms and Conditions and the Rules.
1.6 These Terms and Conditions are effective as at the date of publication (12 December 2017) and may be amended from time to time. Refer to the Website location, https://ucc.org.nz/terms-and-conditions/ for the current Terms and Conditions for UCC. As stated above, these should be read in conjunction with the Club Rules of UCC which is located here https://ucc.org.nz/club-rules/
1.7 Every effort has been made to ensure the information provided in relation to UCC is correct. However, to the extent permitted by law, UCC accepts no responsibility for any inaccuracy or misdescription.

2. Definitions

2.1 In these Terms and Conditions, unless the context otherwise requires:
"UCC" means The University of Canterbury Club Incorporated which is a New Zealand owned business for trading/registration purposes;
"Card" means the card and membership number issued by UCC to the Member;
"Committee" means the Committee of UCC;
"Member" means the individual member in whose name the UCC membership is maintained in the current Membership Period;
"Member Benefits" means any of the events, discounts, services or arrangements offered or available to the Member from time to time as a result of membership in UCC;
"Membership Period" means the membership period commencing on 1 December in any year and ending on (and including) 30 November in the following year;
"Membership Fee" means the annual amount payable by a Member in the current Membership Period, as consideration for membership to UCC;
"Sponsors" means any such person as the Society appoints as a Sponsor;
"Partners" means any such person as the Society appoints as a Partner;
"Website" means the UCC website at www.ucc.org.nz;
"Working Day" means a day of the week other than:
(i) Saturday, Sunday, Good Friday, Easter Monday, Anzac Day, the Sovereign’s Birthday, Labour Day and Waitangi Day; and
(ii) a day in the period commencing 25 December in any year and ending on (and including) 5 January in the following year.

3. Interpretation

3.1 In these Terms and Conditions, unless the context otherwise requires:
(i) "company" includes any body corporate, partnership joint venture, trust or other entity;
(ii) "person" includes an individual, company, corporation, firm, partnership, joint venture, association or organisation, or an unincorporated body of persons;
(iii) references to a month or a year are references to a calendar month or year, as the case may be, and references to dates and times are to dates and times in New Zealand; and
(iv) references to currency are to New Zealand currency.

4. Types of membership

4.1 Membership is open to individuals over 18 years of age, who meet the criteria in sections 4-10 inclusive of the Club Rules here: https://ucc.org.nz/club-rules/

5. Changes to the Terms and Conditions or the Rules

5.1 UCC reserves the right at all times to vary the Rules, the Terms and Conditions or Member Benefits offered at anytime.
5.2 UCC will use reasonable endeavours to advise Members of any such changes, but will not be liable in any way for any failure to do so.
5.3 Without limiting this clause 5 in any way, Members will be taken to have received notice of any changes to these Terms and Conditions if UCC notifies the Member of the change by any method, including but not limited to, by providing notice at an address provided to UCC by the Member and/or by posting details of the changes on the Website at www.ucc.org.nz

6. Membership

6.1 Eligibility for membership is determined through application to the Committee either online or through paper form handed in over the bar at the Ilam Homestead.
6.2 UCC assumes no responsibility for any failure to receive a membership registration as a direct or indirect result of a technical problem of any kind or any traffic congestion on the internet or any website. UCC accepts no responsibility
for incorrect personal email details supplied by Members, internet malfunction, or such other technological breakdown or inadequacy which affects the communication or delivery of information to such Member.
6.3 Applicants may enrol for any one of the types of membership listed in clause 4, provided that the applicable requirements are satisfied.
6.4 Upon acceptance of enrolment in UCC, each Member will be assigned a membership number and issued with a Card. These, along with surname, date of birth, date of joining, mailing address and/or recent attendance at event details, will be used for security of membership information. It is the Member’s responsibility to ensure the Card is kept secure.
6.5 Individual Members must enrol separately and may only hold one membership with UCC.
6.6 It is a condition of membership that you consent and authorise UCC to use and disclose to UCC and any other person (including without limitation a related body corporate, agent or contractor) the information on your application form and other information you provide to UCC for the purpose of:
(i) UCC providing Member Benefits;
(ii) UCC improving Member Benefits, including by means of research, marketing, product development and planning;
(iii) UCC marketing its products or services or the products or services of its Sponsors and Partners; and
(iv) any third party providing services to UCC in connection with the administration of UCC, if all or any part of the requested information is not provided by the Member, the services provided to you by UCC may be affected.
6.7 All Members agree to be identified by name as members of the UCC and their photograph or name may be used for publicity or promotional purposes without compensation. Copyright will vest with UCC.
6.8 UCC shall not be liable for any loss damage or injury suffered or sustained (including but not limited to direct or consequential loss or loss arising from negligence) arising directly out of or in connection with the events run by UCC.
6.9 Without limiting the foregoing, UCC assumes no responsibility for, and the Members release UCC from, any loss, claim, damage or injury to person or property if, for any reason beyond UCC's reasonable control (e.g. due to computer viruses, tampering, unauthorised intervention, fraud, technical failures etc), any event run by UCC is not able to be conducted as planned and/or UCC's administration, security, fairness or integrity are corrupted or affected. Further, in such circumstances, UCC may modify or suspend the event and/or invalidate any membership of any individual in any way involved in interfering or tampering with the conduct of the event or abusing the communication system upon which the event is being conducted.
6.10 UCC will provide you with access to and correction of your personal information held by UCC on request by you to the extent permitted or required by law. Only the Member named on the account will be entitled to access account information.

7. Membership Fee

7.1 The Membership Fee will be payable at the commencement of a Membership Period. Members who are renewing their membership must do so prior to the commencement of a new Membership Period and will be deemed to have reactivated their membership upon receipt of the Membership Fee by the Committee.
7.2 The UCC membership term runs for the current Membership Period.
7.3 Membership Fees shall be determined and set by the Committee.
7.4 You will not be accepted as a Member until your Membership Fee is received in full and your membership application is accepted by the Committee. See the Club Rules here https://ucc.org.nz/club-rules/ for more details.
7.5 Membership Fee and all other transactions are billed in New Zealand dollars.
7.6 No refunds will be issued.
7.7 Membership fees paid online by card will show the name "ILAM HOMESTEAD"
7.8 Credit card details are not stored on our systems and are dealt with by a third party provider, DPS (Payment Express Limited), which takes the transaction details solely to securely process the transaction. See DPS privacy policy here: https://www.paymentexpress.co.nz/privacy-policy.html 

8. Use of the Card and Member Benefits

8.1 By using the Card, the Member agrees to be bound by the Terms and Conditions and provides the consent specified in clause 6.6.
8.2 The Card is and will remain the property of UCC and must be returned on demand. It is not a payment card.
8.3 The Card and membership number are valid for use only by the Member and are not transferable in any circumstances. The Card is valid for use only during the period indicated on it.
8.4 In the event of loss, theft or unauthorised use of your Card, it is your responsibility to immediately advise the Committee. Until loss, theft or unauthorised use of the Card is notified to UCC, the Member is liable for all use of the Card. UCC will not be liable for misuse of a lost or stolen Card or any unauthorised use of a Card.
8.5 UCC expressly reserves the right in its absolute discretion to withdraw, cancel, withhold, deny access to, or use of, or in anyway change the Membership Fee or any of the Member Benefits previously advertised or offered generally or to any Member at any time, and UCC will not be liable for any loss or damage suffered by the Member resulting from such withdrawal, cancellation, variation or change.

9. Replacement Cards

9.1 A replacement card fee may apply in the event of loss, theft or unauthorised use of your Card. Please contact the Committee for the applicable fee.

10. Member Benefits

10.1 Some of the Member Benefits which are offered to the Member are provided by suppliers over which UCC has no control. Arrangements for the availability and utilisation of the Member Benefits so offered are made by UCC solely as agents for the suppliers providing such Member Benefits. The provision of the Member Benefits will be subject, in each case, to the terms and conditions of the suppliers providing such Member Benefits and any claims relating to the supply of Member Benefits should be made to the supplier.
10.2 UCC will not be liable for the refusal of any supplier of Member Benefits to accept or honour the Card nor will UCC be liable for any loss or damage whatsoever, whether in whole or part, of any Member Benefits.
10.3 Whenever the Card is used in order to obtain or utilise Member Benefits, or Member Benefits are made available to the Member as a result of membership, whether these are provided by UCC or a UCC supplier, the Member will be liable for any and all costs, charges, claims or liabilities of whatever nature and howsoever arising from or incurred in connection with obtaining or utilising the Member Benefits.

11. Termination

11.1 UCC expressly reserves the right to terminate or alter (materially or otherwise) any Member Benefits, or any aspect of the operation, of UCC at any time without notice.
11.2 UCC reserves the right at any time in its absolute discretion and without notice to revoke the membership of any Member of UCC and/or the right of any Member to use the Card or any Member Benefits. The Card must be returned immediately to UCC when so demanded by the Committee.
11.3 Any breach of these Terms and Conditions whether intentional or otherwise may result in termination of membership, cancellation of Member Benefits, or both, at the sole discretion of UCC.
11.4 UCC may terminate a membership if, in the reasonable opinion of UCC, the Member has:
(i) abused any facilities, services or arrangements accorded to the Member as a result of membership in UCC;
(ii) acted in any way which is likely to be detrimental to the interests of UCC; and
(iii) supplied or attempted to supply misleading information, or make any misrepresentation to UCC.
11.5 Any Member may cease to be a Member by them expressing so in writing to the Committee.

12. Force Majeure

12.1 UCC has no liability for any lack of performance, unavailability or failure of the Member Benefits or the Website, or for any failure of UCC to comply with these Terms and Conditions where the same arises from any cause reasonably beyond the control of UCC.

13. No Waiver

13.1 If UCC does not exercise or enforce any right available to it under these Terms and Conditions, it does not constitute a waiver of those rights.

14. Partial Invalidity

14.1 If any provision of these Terms and Conditions becomes or is held to be invalid, unenforceable or illegal for any reason, and in any respect, that provision shall be severed from the remaining terms and conditions, which shall continue in full force and effect.

15. Intellectual Property Rights

15.1 UCC (and its licensors or suppliers, as the case may be) owns all proprietary and intellectual property rights in the Website (including text, graphics, logos, icons and sound recordings) and the software and other material underlying and forming part of the Member Benefits and the Website. You may not without our prior written permission, in any form or by any means:
(i) adapt, reproduce, copy, store, distribute, print, display, perform, publish or create derivative works from any part of the Website; or
(ii) commercialise, copy, or on-sell any information, or items obtained from any part of the Website.

16. Governing Laws

16.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand.

17. Privacy

17.1 UCC collects personal information (as that term is defined in the Privacy Act 1993) about you through your use of the Member Benefits and the Website, including:
(i) your registration details; and
(ii) information relating to your use of the Website and the content you access.
17.2 You agree that UCC may use this personal information to assist to provide the Member Benefits to you for internal research purposes, to verify your identity, for promoting and marketing other Member Benefits to you, marketing UCC products or services or the products or services of its Sponsors and Partners, and for any other use that you authorise.

18. Consumer Guarantees Act 1993

18.1 The Consumer Guarantees Act 1993 may apply however you agree it will not apply where the membership has been obtained, or you have represented it has been obtained, for business purposes, in which case provisions of that Act are excluded from these Terms and Conditions.
Where the supply of the membership is not a supply for business then any terms and conditions contained herein which reduce, limit or are contrary to the guarantees and remedies contained in the Consumer Guarantees Act shall be deemed to be omitted from these Terms and Conditions for the purposes of the Act.


NOTE: This page should be read in conjunction with the Club Rules located here: https://ucc.org.nz/club-rules/ and in the event of any conflict between these Terms and Conditions and the Rules, the Rules shall prevail.



Ticket Purchase Terms & Conditions of Sale

1. UCC Ticket Purchase Terms & Conditions of Sale

1.1 These terms of sale set out the terms and conditions that apply to all purchases of tickets from our website. If you purchase a ticket from our website, you are deemed to have accepted these terms of sale and agreed to be bound by them.

1.2 We reserve the right to vary these terms of sale at any time. Any variation will be effective immediately upon posting of the amended terms of sale on our website.

2. Your Ticket

2.1 You can print your ticket(s) immediately following successful payment by following the instructions on-screen.

2.2 A confirmation email which contains your ticket will be sent to your membership email address or if you are not a member, the email address you provided during the ticket purchasing process, from which you can print your ticket(s). If you do not receive this email then it is your responsibility to contact us to inform us. If you do not inform us that you have not received confirmation, we will be unable to guarantee that your purchase was successful. This may result in you being unable to purchase tickets if the event is sold out.

2.3 You can also print your ticket(s) from your UCC profile > Tickets.

2.4 Look after your ticket(s) as you would cash. It must be presented in order to gain admittance to the event. The code on the ticket uniquely identifies this ticket and the purchaser, and can be redeemed only once.

3. Currency and Pricing

3.1 All ticket prices are stated in New Zealand Dollars (NZ$) unless otherwise stated. All prices include GST unless otherwise stated.

4. Credit card problems

4.1 UCC’s ticketing system involves an immediate exchange of information between us and your bank via DPS. Occasionally, your bank may not authorise a transaction, based on your account status or your card not being enabled for online purchases. In these instances, it is your bank denying your card, not UCC, so please contact your bank for a resolution.

5. Ticket Limits

5.1 Tickets may be subject to a limited number of tickets that each customer can purchase for an event. This limit will be published as part of the event information. This policy is meant to restrict unfair purchasing practices.

6. Postponements, Cancellations and Refunds

6.1 Tickets cannot be refunded, exchanged or cancelled once issued except in accordance with the applicable laws of New Zealand. Therefore, please ensure that you carefully review your purchase before processing the purchase.

6.2 Occasionally, events may be cancelled due to circumstances beyond our control. Should this occur, please contact us for information on the procedure for receiving a refund for your ticket(s). Cancellations and/or Refunds due to adverse weather conditions are at the sole and unfettered discretion of UCC as events can be moved inside the Ilam Homestead, and for the sake of clarity, no automatic right to a refund due to adverse weather conditions exists.

6.3 In the event a refund is authorised by us, UCC retains the right to refund directly to the credit card used for the original purchase. In the event of a postponement, purchased tickets for the original date will be valid for the new date unless otherwise notified.

7. Changes in Programme

7.1 UCC reserves the right to withdraw, replace, add or substitute artists or performers and to amend the event programme, including date(s), prices, venue capacity and/or seating arrangements without notice.

8. Attendance

8.1 You must hold a valid ticket to attend an event. If you have purchased a UCC member's ticket for yourself or on behalf of others you must be a fully paid up current member of UCC at the time of purchase and on the date of the event.

8.2 Multiple copies of this ticket will not allow multiple entries. In the event that multiple copies of this code are presented at the event, UCC may refuse entry to all ticket holders presenting tickets with this code.

8.3 By purchasing tickets on behalf of others, including minors, you acknowledge that those parties are aware of all terms and conditions relating to their tickets and their entry and attendance at the event.

8.4 You must comply with all security requirements of UCC and the event venue in relation to your attendance, which may include (without limitation) you and your belongings being searched on entry, and the confiscation of any prohibited items including, but in no way limited to, alcoholic beverages, weapons etc.

9. Refusal of Admission / Ejection for Objectionable Behaviour / No Re-sale

9.1 When presenting concession tickets or entering events with an age restriction in place, appropriate identification must be shown. If suitable identification is not presented, you may be refused admittance to the event.

9.2 When presenting a UCC members ticket appropriate identification must be presented upon demand, this could include your current UCC Member card or photo ID. In addition we may check the status of your UCC membership against our database. In the event you are not a fully paid up current UCC member when presenting your ticket (to be determined in UCC's sole discretion) you may be refused admittance to the event or at our sole discretion, charged the difference between member and non-member ticket prices before entering.

9.3 UCC reserve the right, without refund of any amount paid, to refuse admission to, or eject from the event, without compensation to you, in circumstances where UCC or the venue considers it has cause. This includes (without limitation) where tickets are lost or damaged, where you engage in conduct that unreasonably interferes with the enjoyment of the event by others (i.e. by fighting, being abusive or disorderly, hampering the conduct of the event or otherwise), and where you do not comply with the rules and regulations set forth by UCC or the respective venue.

9.4 No ticket may be resold at a premium, used for advertising, promotion or other commercial purposes without formal written authorisation from UCC. Any breach of this term will result in you or the ticket holder being refused admission or being ejected from the event.